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Member Service Representative

The Loan Officer/Member Service rep will be responsible for opening new accounts and have a heavy emphasis on generating loans. They will also handle service issues, retaining members, and maintaining and closing accounts. They will need to be able to recognize and act on additional relationship opportunities and refer other business to appropriate employees.

Qualified candidates will possess the following:

  • Minimum of two years credit union/banking experience
  • Two years of post-secondary education or equivalent experience
  • History of exceeding sales and customer service expectations
  • Excellent communication, organizational and time management skills
  • Associate’s Degree in business related field preferred.
  • Bilingual (Spanish and English) strongly preferred.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Family Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Resumes can be received via email to:

Or by mail to:

The Family Credit Union

Attn: Human Resources

1530 West 53rd St.

Davenport, IA 52806


The Family Credit Union team is committed to providing our members with exceptional service and to giving back to our community.  If you are interested in joining our team, resumes are accepted either by mail or email:

Human Resources
The Family Credit Union
1530 W 53rd St
Davenport IA 52806

Or email: