Locust Street Branch Transition

Effective January 1, 2026, our Locust Street location has transitioned from a retail service location to a dedicated administrative office.

This transition allows us to consolidate and invest in our critical infrastructure, particularly our Contact Center, ensuring we can continue to provide prompt, high-quality phone and digital support as your financial needs evolve.

Your Access to Service Remains Seamless

We want to ensure you that this change has been planned to minimize any disruption to your banking routine:

Service/Access Status
Drive-Thru ATM Remains fully operational 24/7 at the Locust Street location.
For a full list of fee-free ATMs, please click here.
Online & Mobile Banking No change. Continue to bank anytime, anywhere.
Online Chat & Text No change. Find the Chat bubble on our home page, or text us at 563-388-8328.
Contact Center Continues to operate as usual.

Your Closest Full-Service Banking Option

For all in-person transactions, account openings, loans, and financial advice, we encourage you to visit any of our full-service branches in the Quad Cities area.

The Rockingham Road branch is our closest location to the Locust Street branch and is ready to welcome you with the same exceptional service you have come to expect:

  • Rockingham Road Branch: 1400 Rockingham Road, Davenport, IA 52802
  • Distance from Locust Street Branch: Just 3 miles away.
  • Rockingham Road Branch Hours:
Lobby Hours Drive-Up Hours
Monday 9:00 to 5:00 8:30 to 5:30
Tuesday 9:00 to 5:00 8:30 to 5:30
Wednesday 10:00 to 5:00 8:30 to 5:30
Thursday 9:00 to 5:00 8:30 to 5:30
Friday 9:00 to 5:00 8:30 to 5:30
Saturday 9:00 to 12:00 9:00 to 12:00

 

We are committed to making this transition smooth and simple for every member. Our staff will continue to be available at our remaining branch locations to assist you with all of your financial needs. For a full list of our branch locations, please click here.

We appreciate your understanding as we make this strategic move to serve you better now and in the future.

If you have any questions or concerns regarding this change, please feel free to call our Contact Center at 563-388-8328 or stop by any of our branch locations.

You may find additional helpful information in our Frequently Asked Questions section below.

 

Frequently Asked Questions

Why are you making this change?
The Locust Street branch is not closing, but transitioning into a dedicated administrative office. This allows us to consolidate and strengthen our Contact Center operations so we can continue providing fast, high-quality support as our members’ needs evolve.
When will the transition take effect?
Retail services at the Locust Street location will end on December 31, 2025. After this date, the building will be used for administrative staff and the Contact Center.
Will my account be affected?
No. Your account numbers, direct deposits, loan payments, automatic withdrawals, and online/mobile banking access will not change.
Where can I do in-person banking after January 1, 2026?
You may visit any of our full-service branches. The closest option is the Rockingham Road Branch, located just over 3 miles from Locust Street at 1400 Rockingham Road, Davenport.
Will the Drive-Thru ATM still be available?
Yes. The Drive-Thru ATM at the Locust Street location will remain fully operational 24/7 for deposits, withdrawals, and balance inquiries.
Will I see the same staff at other branches?
Team members who are not part of the Contact Center will relocate to our Jersey Ridge branch, where they will continue providing the friendly service you’re familiar with.
What are the hours for the Rockingham Road Branch?
Lobby Hours
Monday: 9:00 to 5:00
Tuesday: 9:00 to 5:00
Wednesday: 10:00 to 5:00
Thursday: 9:00 to 5:00
Friday: 9:00 to 5:00
Saturday: 9:00 to 12:00

Drive-Up Hours
Monday: 8:30 to 5:30
Tuesday: 8:30 to 5:30
Wednesday: 8:30 to 5:30
Thursday: 8:30 to 5:30
Friday: 8:30 to 5:30
Saturday: 9:00 to 12:00

Is the Rockingham Road Branch full service?
Yes. The Rockingham Road Branch offers deposits, withdrawals, account openings, loan applications, and financial advice.
How do I get to the Rockingham Road Branch?
The Rockingham Road branch is located just over 3 miles from the Locust Street location at 1400 Rockingham Road, Davenport. It is accessible through public transportation.